Country Estate Boarding Kennel
Policies and Guidelines
Vaccines
All vaccines must be up to date, including Bordetella (Kennel Cough) which is required 5-7 days prior to boarding.
We require a copy of vaccinations yearly.
Spayed / Neutered
All dogs must be spayed or neutered if over 6 months of age.
Drop Off Time
Upon arrival or departure, please endure your dog is on a leash.
This eliminates the possibility of any conflict with other dogs.
Personal Things
You may bring a blanket with your dog's scent on it, along with a toy or chewy of some sort.
Please bring along any treats your dog is accustomed to.
We do have a variety of dog treats available at our kennel, however, if they have allergies, are on a special diet, or are picky eaters, it's best to have their own treats to enjoy.
NO GLASS CONTAINERS OR GLASS MEASURING SCOOPS/CUPS
Food
Please bring enough food plus an additional 2-3 servings in case of pick up delays, counter surfers, spillage, etc.
Any leftover food will be returned to you when your dog is picked up.
We have 'Blue Buffalo" dog food available (Chicken and Rice) at an additional charge if your dog runs out, but keep in mind, the change may cause digestive upset.
Our kennel provides food dished and water buckets.
Business Hours
Sunday to Friday 8:00 am to 10:00 am and 4:00 pm to 6:00 pm
Saturday 8:00 am to 10:00 am (closed for the evening)
Any other pre-arranged early or late arrival or departure is subject to a 25.00 'Out of Hours' Charge
Non refundable booking deposits may be required during peak booking times, such as, Christmas and March Break ...
Cancellation
We require 48 hours cancellation notice.
You are responsible for your dogs booking.
A no call / no show for your boarding reservation time will result in a charge for the entire reservation.
Other Arrangements
The specified dates and times for arrival and departure are booked in.
If there are ANY changes in the times scheduled, or if someone else will be picking up your dog, the kennel needs to be advised by you personally. Not the person picking up your dog.
Payment Methods
Cash or Cheque